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Before accepting or signing for your merchandise, please check that you received the correct item and if there are any damages. If the delivery receipt is signed without noting the damage, missing items or incorrect product, we cannot be responsible for collection of claims or replacement of merchandise.

All orders have to be canceled within 24 hours of purchase for a full refund. If cancellations are made after 24 hours, the customer will be responsible for all return shipping costs and processing fees. Custom orders are NON-REFUNDABLE. Please review our Cancellation and Return Policy.

It is YOUR RESPONSIBILITY TO REVIEW our Standard Terms & Conditions of Sale and Shipping Policy, which is considered to be part of this order. All information is located on our website at www.gototanks.com . Your order will ship directly from the manufacturer. No Shipping or Tracking information will be available until we are advised by the factory at which time you will be notified. This could be up to 48 hours after your item ships.

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